What we collect. And what we don’t.

This website is operated by Raybotix Digital, a digital marketing agency based at Shivalik Business Centre, A/5, Rajpath Rangoli Rd, Bodakdev, Ahmedabad, Gujarat 380059. In this policy, "we", "us" and "our" mean Raybotix Digital, and "you" means anyone who visits this website or contacts us through it.

For anything relating to your personal data, write to info@raybotixdigital.com or call +91 99091 00788.

We only collect what you choose to give us, plus basic technical context:

• Information you submit in a form. The contact form and the free growth audit form ask for your name, email address, phone number, company, the service you are interested in, and whatever you write in the message or notes fields. The audit form also asks for your website address, your goal and an optional budget range.
• How you arrived. When a form is submitted we store the page you landed on, the referring website, any campaign tags in the link (UTM parameters), and the page the form was submitted from. This tells us which channel produced the enquiry.
• Standard server logs. Our hosting provider records ordinary request information such as IP address, browser type and timestamps, as almost every web server does.

We do not ask for and do not want payment card details, government identification numbers, health information or any other sensitive personal data through this website.

• To reply to your enquiry and prepare the audit or proposal you asked for.
• To contact you about the service you enquired about, by phone, email or WhatsApp.
• To understand which marketing channels bring genuine enquiries, so we spend our own budget sensibly.
• To keep the website secure and working.

We do not sell your data, we do not rent or trade contact lists, and we do not add you to a mailing list because you filled in a contact form.

This website uses Google Analytics 4 to count visits and see which pages people read. It sets Google's own cookies in your browser to recognise a returning visitor and tell one session from another. We use it to understand which pages are useful — not to build a profile of you, and not to show you advertising elsewhere.

Analytics receives the page you viewed, the page title, roughly where in the world you are, and your device and browser type. It does not receive your name, email address or phone number. Private audit report links are stripped of their access token before the page is counted, so a report of yours cannot be opened from anything stored in Analytics.

You can opt out across every site that uses it with Google's browser add-on, or by blocking cookies for this site in your browser settings. The site works normally either way.

Separately, the site stores one small record in your browser's session storage noting how you arrived — the referrer and any campaign tags. It is attached to a form only if you submit one, and your browser discards it when you close the tab.

The contact page embeds a Google Maps frame so you can find our office. Google may set its own cookies when that map loads, governed by Google's privacy policy rather than ours.

We do not run advertising pixels on this site. If we add one, we will update this section before switching it on.

Form submissions are stored with service providers we use to run the business:

• Supabase — the database that holds contact and audit form submissions.
• Hostinger — our web hosting provider.
• Google — for the embedded map, for email, and for Google Analytics, which receives page-view data as described under “Cookies and storage” above.
• Groq — the AI provider that generates the chat assistant's replies. It receives the messages you send in the chat window so it can answer them. See the next section.

These providers process data on our instructions. Beyond them, we share your information only if you ask us to, or if we are legally required to.

The chat window is answered by an AI assistant. Before it starts, it asks for your name and a phone or WhatsApp number — those, and everything you then type, are stored with the enquiry so we can reply. Your messages are sent to Groq, the AI provider that generates the replies. Do not put passwords, card numbers or account credentials into it; the assistant is instructed never to ask for them, and we have no use for them.

Most conversations stay with the assistant. If you ask for a person, raise a complaint, or the assistant cannot answer properly, it offers you a choice: continue on WhatsApp, or wait in the chat window for someone from our team.

If you choose WhatsApp, your own WhatsApp opens with a message already written — your name, your number, your question and the conversation so far — addressed to us. Nothing is sent until you press send, and you can edit or delete any of it first. Once you do send it, the message is in WhatsApp and governed by Meta's privacy terms as well as ours.

Either way, the request itself is recorded in our own system when you make it, so that it reaches someone even if the WhatsApp message is never sent.

We keep enquiry records for as long as there is a live business relationship or a realistic prospect of one, and after that for as long as we need them for our own records. If you ask us to delete your enquiry, we will — see the next section.

You can, at any time, ask us to:

• tell you what enquiry information we hold about you;
• correct anything that is wrong;
• delete your enquiry record;
• stop contacting you.

Email info@raybotixdigital.com and we will act on it. We aim to respond within a few working days.

The site is served over HTTPS and form submissions are stored in a database configured so that visitors can submit records but cannot read anyone else's. No system is perfectly secure, but we do not collect data we do not need, which is the most effective protection available.

This website is aimed at businesses. It is not directed at children, and we do not knowingly collect information from them.

We will update this page whenever what we do with data changes, and we will change the "last updated" date at the top. Material changes to how we use existing enquiry data will be notified to affected people directly.